LG Outdoors
HomeAbout UsProductsProductsContactUPS Shipping view our google plus page
  
Order status View Order Status Checkout Checkout Email Email store
Search our store   
Please Review Our ProductsLG Outdoor Product Review

FREE SHIPPING
On Over 25,000 Items
Look For
Discounts Apply !
Free UPS Ground Shipping On This Item

FREE SHIPPING
Click Here For Details

 
menu
menu
menu
menu
menu
menu
menu
menu
menu
menu
menu
menu
menu
menu
menu
menu
menu
menu
menu
menu
menu
menu
menu
menu
menu
menu
menu
menu
menu
menu
menu
menu
menu
menu
menu
 
 
Gordon Marsh in South Africa

LG Outdoors Executive
Gordon Marsh with
Big Game taken
around the world
Africa, New Zealand, Argentina, Germany, Alaska

 

LG Outdoors
34 Firetower Road
Wetumpka, AL 36093
Toll Free: 1-888-LG-SHOPZ
               1-888-547-4679
Fax: 1-334-567-2780

Customer Service
8:00 AM - 6:00 PM CST

E-mail Us
service@lg-outdoors.com

Join Our
Mailing List

Click Here

 

 

 

Frequently Asked Questions
If your question is not listed, please call us at 1-888-547-4679

·        Do you have a catalog?

o       We do not have a printed catalog, but all of our items are listed on the LG-Outdoors web site.

·        Is an item in stock?

o       If any item is not marked out of stock on our store, then we do have the item in stock as of the last inventory update.

§        Inventory updates every 15 minutes.

·        What are the methods of payment for my order?

o       You can pay by credit card, check, or money order.

o       If paying by check or money order, please include your six digit order ID number on your payment.
Mail payment to:
LG Outdoors
34 Firetower Road
Wetumpka, AL 36093

·        What is the status of my order?

o       Customers may be view their order status by logging into our web site at the following link: Order Status (this link is also located at the top of every page!)

·        How long does it take items to be shipped?

o       Items normally ship within 24 hours of the order creation.

·        What is the shipping cost and methods for my order?

o       We ship via UPS, FedEx and USPS.

o       We can not give an exact amount for shipping until we enter the order into our system.

o       On orders weighing less than 10 lbs. shipping within the continental U.S. by ground will usually be between $10.00 and $15.00.

o       All orders shipping to Alaska or Hawaii must be shipped by air and range between $20.00 and $35.00.

o       Orders shipping by air that include hazmat products will be charged a hazmat fee. This fee ranges from $25.00 to $35.00

o       UPS will not deliver to P.O. Boxes.

o       A physical shipping address is required.

·        Where do you ship from?

o       We do ship some products from our Alabama location, but we also ship items out of our other warehouses located throughout the United States.

·        Do you ship outside of the United States of America?

o       We do not ship any products outside of the United States.

·        Do you have a store front?

o       We do have a store front open to the public.

·        How are products placed on back order if they show that they are available during the time of purchase?

o       Direct Sale: Our inventory is updated every 15 minutes. Unfortunately, if we only have one of the products in stock and we have two orders come in for that product within the same 15 minute window, the second order will be put on back order.

o       GunBroker Auction: If a GunBroker auction product is placed on back order, the above situation may have happened or the product may have sold else where in the time frame between the auction closing on gun broker and the customer paying us.

§         An item is not considered ordered / paid for until we receive payment. (checks and money orders must be received and processed).

o       Amazon Orders: Amazon holds orders for up to four hours before they send them to us for processing. Within that time frame, the product may have sold else where and the Amazon order will be put on back order. Amazon does not use a live inventory feed.

·       How long do items stay on back order?

o       Amazon: Maximum of 30 days.

o       Direct sale and GunBroker Auctions: Until customer cancels or 90 days has elapsed.

  • What if a customer wants to return a product?
     
    • Customers must call customer service at 1-888-547-4679 and be issued a RMA before they can return any products.
      • RMA’s will be emailed to the customer.
      • The RMA will state where and how to send the product back to us.
         
  • What is the refund process?
     
    • Once a customer has properly returned an item back to us, it must first be checked in and inspected by our warehouse. Once it has cleared the warehouse, all paperwork is forwarded to customer service where refunds are calculated and issued.
    • Once we receive a retuned product, the refund is normally issued within 10 business days. 
       
  • Is there a discount for military or law enforcement?
     
    • We do not have an official military or law informant discount, but customers are always welcome to call and check if we can offer a better price.

·    Is there a discount for ordering in bulk?

o       We do not have an official bulk discount, but customers are always welcome to call and check if we can offer a better price.

·        Do you have to have a license to purchase ammo?

o       No license is required to purchase ammo.

·        Do I need an FFL to transfer an item for me?

o       Most items we sell do not require a FFL transfer. However some states require us to ship air guns to a FFL dealer. Please check with your local laws for restrictions.

 

 
Shopping cart
Shopping cart  Shopping cart
0 Product(s) in cart
Total $0.00
» Checkout

News

Join
Trophy Stack
Trophy Stack

Promotions
Discount
Buy 10 Units Of The Same Ammo Get 5% Off
 Will Be Applied At Check Out
 
Authorized Nikon Dealer
Latest Nikon
Promotions

Click Here

New Items
AR-15
AR-15 Gear

Hunting Gear

Shooting Gear

© Copyright 2005
LG Outdoors
 
Home | About Us | Shipping | Order Status |Tracking | Return Policy | Terms and Conditions | Privacy Policy | Mailing List | Search | View Cart | Contact Us